RMS Spring Newsletter 2014

RMS Spring Newsletter 
News and Information for AdvancedCare Members

 

In this newsletter you will find the latest news from programming and development, information about our new partners and how to better manage your cleaning.

  

In February we had an update go out so if you find your version information is anything less than 5.1.02.14.2014  please
click the update link in your RMS Version information screen and download the latest update!   To find that information go to Help>About RMS.  The check for updates link will be to the right of your version info.

Springtime is often associated with warmer weather, flowers blooming, trees budding and CLEANING!  So RMS is highlighting the Housekeeping module and some of the new features we have added to assist you in managing cleaning in your properties.

 

Do you use integrated credit card processing?  Read on to find out about our new partners Pay Pros and Ascent.

 

We want to hear from you!  What do think about integration with one of our listing services, FlipKey and TripAdvisor, or HomeAway and VRBO?  Would you be interested in allowing guests to book through the listing partner?  See the article below.

 

 Old newsletters are always available for your review in the Newsletter Archive. 

 Housekeeping in RMS  

The RMS Housekeeping module is also known as the Unit Clean Status. This functionality has been around a long time but has recently been updated to include mobile technology such as the Vendor Login portal and the Clean Unit Text feature.

Originally the Unit Clean Status menu was an in-house option that provided a way for the status of the property to be noted in RMS.  As properties were progressing from dirty to cleaned. 

The status in RMS would have been set by the back office person or by a call-in module.

 

The basic flow of Unit Clean Status is from Occupied to Dirty to Clean.  Each of these could have a sub-status. Most companies, for example use Clean-Not Inspected and Clean-Inspected prior to allowing the guest to check-in.

  The updated Unit Clean Status can be toggled from a phone or the Vendor Login portal.  Almost everyone has a cell phone or tablet.  The Cleaning Crew can access a list of their units that need to be cleaned.  The cleaner can check the properties off as they clean them using the Vendor Login portal.  The Vendor Login Portal is accessed using a secure user name and password specific to the vendor and the properties that vendor is assigned to clean.  The Inspector can text a number that will change the Unit status to Clean Inspected.  Guests can even get a text automatically that tells them "Your Unit is ready!"

If you are interested in using any of these features please give us a call: 800-366-5152 ext 207 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. " shape="rect" target="_blank"> This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

 More Options for Credit Card Processing
 
       
  
As processing credit cards becomes increasingly important to vacation property managers, RMS has added two more Credit Card processors to our list of trusted partners. 
Ascent has been specializing in the Vacation Rental Industry for 18 years.  You can check them out on the  Ascent website.
 
RMS also welcomes Pay Pros.  They are an industry leader offering competitive pricing and PCI compliance with a personal touch.  Contact Sharon Popovich for a quote or more information.
  
 
For more information please contact Sean at ext.# 207 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. " shape="rect" target="_blank"> This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Online Booking

Are you already integrated with HomeAway?  Are you interested in allowing guests to book through your HomeAway listing?  RMS is looking for a few good qualified candidates who are interested in participating in a new Pilot Program with RMS and HA.

HomeAway will begin allowing Integrated Partners the ability to accept online booking through the HomeAway website.  If you would like to allow your RMS to be part of this new additional booking method please click on this link: HA Pilot Program and fill out a quick survey.

 

We value your feedback as we evaluate the opportunity to be a part of this new integration technology.  

Questions?  Give us a call, email or submit a ticket at resortpilot.com 843.795.4110 800-366-5152   
  
  
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In This Issue

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Glad to Have You!

a mobile phone application that integrates with RMS.

  

Find out more: visit

Glad

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Travel Insurance in RMS

Do you offer Travel Insurance for your guests?
RMS makes it easy.  Travel Insurance will calculate automatically at the time of booking.  Travel insurance provides you with extra revenue at no extra cost.  Choose from one of our partners:  

New TG  

rentalguardian    

  

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Credit Card Processing in RMS 

 

Simplify with the credit card module!  Eliminate that extra step in processing .  It's convenient for you and your guest.  RMS integrates with  the leading credit card processors in the industry.

VRP small logo

TYSYS

 

  

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Our Distribution Partners

RMS partners with FlipKey,  TripAdvisor and HomeAway to offer property managers a way to promote their listings to millions of travelers monthly.  Gather reviews and publish them to your website .

FlipKey  

HomeAway 
 

AdvancedCare members receive ongoing unlimited support, automatic updates, training, quarterly RMS Newsletters, live online support, access to video tutorials, report generator assistance, affordable onsite assistance, additional PC license discounts and more.
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19 March 2014, 15:57